We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
COVID-19: Additional measures we are taking
Southpointe Pet Hospital is committed to doing our part in protecting our community from the spread of COVID-19. To allow us to continue operating during the pandemic, we have implemented a CLOSED DOOR POLICY.
For the safety of our staff, clients and our entire community, CLIENTS WILL NOT BE ALLOWED TO ENTER THE BUILDING.
When you arrive in our parking lot, please remain in your vehicle and call (403) 532-0085. Our staff will come to you to collect your animal for their appointment, or to deliver prescriptions and food orders to your vehicle. For safety reasons, please be prepared to pay with CREDIT or DEBIT, as cash will not be accepted. If you do not have a phone, or if your animal is experiencing an emergency, please knock on the door to alert our staff.
At this time, appointments will only be booked when medically necessary. Any non-urgent appointment requests will be temporarily postponed. If you have an emergency that requires immediate attention, please proceed directly to Fish Creek 24Hr Pet Hospital and call (403) 873-1700 to alert them of your arrival.
Thank you in advance for your understanding as we work through this situation together.
The Team at Southpointe Pet Hospital