We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Heartworm is an internal parasite that enters the bloodstream from mosquito bites, and the adult parasite lives in the major blood vessels and even in the heart. It can be potentially fatal as it interferes with normal circulation. Thankfully, due to the climate in Alberta, heartworm is not present in our area (our temperature cools off too much at night for the parasite to survive in our mosquitoes). With that said, there is heartworm present elsewhere in Canada and the United States.
If you travel with your pet outside of Alberta, please inform your veterinarian, and they can discuss the specific parasite risks for your region of travel, as well as recommendations for prevention and treatment. If you are concerned that your pet has travelled to an area with heartworm without proper prevention or treatment, please call us and we can schedule an appointment to assess and treat your pet as needed.
Southpointe Pet Hospital is committed to doing our part in protecting our community from the spread of COVID-19. To allow us to continue operating during the pandemic, we have implemented a CLOSED DOOR POLICY.
For the safety of our staff, clients and our entire community, CLIENTS WILL NOT BE ALLOWED TO ENTER THE BUILDING.
When you arrive in our parking lot, please remain in your vehicle and call (403) 532-0085. Our staff will come to you to collect your animal for their appointment, or to deliver prescriptions and food orders to your vehicle. For safety reasons, please be prepared to pay with CREDIT or DEBIT, as cash will not be accepted. If you do not have a phone, or if your animal is experiencing an emergency, please knock on the door to alert our staff.
At this time, appointments will only be booked when medically necessary. Any non-urgent appointment requests will be temporarily postponed. If you have an emergency that requires immediate attention, please proceed directly to Fish Creek 24Hr Pet Hospital and call (403) 873-1700 to alert them of your arrival.
Thank you in advance for your understanding as we work through this situation together.