We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Socialization is a crucial part of a puppy’s development and sets them up for a happy and stress-free life out in the world. Effective socialization will reduce issues, such as anxiety in strange places, fear aggression with new people, and dog reactivity. Socialization with people can begin the moment your new pup arrives. However, socialization with other dogs requires a bit more preparation and care to ensure that you are protecting your puppy from viruses before they are fully vaccinated. Our veterinarians are happy to discuss this with you in detail during your first puppy appointment.
Do you offer private behaviour counseling and training?
Our veterinarians can consult with you regarding your puppy’s training needs and can direct you to a professional trainer who can help with continuing your training efforts more formally.
When should my puppy start school?
It is recommended that your puppy completes his/her first two vaccinations for parvovirus before starting a puppy class. It is typically completed by 12 weeks of age, and we encourage you to start a class shortly after that to take the best advantage of your pup’s most impressionable period of life.
Southpointe Pet Hospital is committed to doing our part in protecting our community from the spread of COVID-19. To allow us to continue operating during the pandemic, we have implemented a CLOSED DOOR POLICY.
For the safety of our staff, clients and our entire community, CLIENTS WILL NOT BE ALLOWED TO ENTER THE BUILDING.
When you arrive in our parking lot, please remain in your vehicle and call (403) 532-0085. Our staff will come to you to collect your animal for their appointment, or to deliver prescriptions and food orders to your vehicle. For safety reasons, please be prepared to pay with CREDIT or DEBIT, as cash will not be accepted. If you do not have a phone, or if your animal is experiencing an emergency, please knock on the door to alert our staff.
At this time, appointments will only be booked when medically necessary. Any non-urgent appointment requests will be temporarily postponed. If you have an emergency that requires immediate attention, please proceed directly to Fish Creek 24Hr Pet Hospital and call (403) 873-1700 to alert them of your arrival.
Thank you in advance for your understanding as we work through this situation together.