Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Socialization is a crucial part of a puppy’s development and sets them up for a happy and stress-free life out in the world. Effective socialization will reduce issues, such as anxiety in strange places, fear aggression with new people, and dog reactivity. Socialization with people can begin the moment your new pup arrives. However, socialization with other dogs requires a bit more preparation and care to ensure that you are protecting your puppy from viruses before they are fully vaccinated. Our veterinarians are happy to discuss this with you in detail during your first puppy appointment.
Do you offer private behaviour counseling and training?
Our veterinarians can consult with you regarding your puppy’s training needs and can direct you to a professional trainer who can help with continuing your training efforts more formally.
When should my puppy start school?
It is recommended that your puppy completes his/her first two vaccinations for parvovirus before starting a puppy class. It is typically completed by 12 weeks of age, and we encourage you to start a class shortly after that to take the best advantage of your pup’s most impressionable period of life.
Southpointe Pet Hospital is committed to doing our part in protecting our community from the spread of COVID-19. To allow us to continue operating during the pandemic, we have implemented a CLOSED DOOR POLICY.
For the safety of our staff, clients and our entire community, ONLY ONE CLIENT WILL BE ALLOWED TO ACCOMPANY THEIR PET INTO THE BUILDING AT A TIME, and A MASK MUST BE WORN TO ENTER.
When you arrive in our parking lot, please remain in your vehicle and call (403) 532-0085. Our staff will advise you on when you can enter for your appointment, or deliver prescriptions and food orders to your vehicle.
For safety reasons, please be prepared to pay with CREDIT or DEBIT, as cash will not be accepted. If you do not have a phone or if your animal is experiencing an emergency, please knock on the door to alert our staff.
As of June 29, 2020, we are resuming normal scheduling of non-urgent appointments, including annual exams, vaccinations, spays and neuters with clients present.
Hours of Operation
Monday to Saturday: 8:00 am – 6:00 pm
Thank you in advance for your patience and understanding as we work through this situation together.