We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Trish Flormata

Lead Customer Service Representative

Having grown up on her family farm, Trish had an early start on learning how to care for a menagerie of animals. As a teen, she began working in a pet supply store and volunteering for the local cat shelter. Through fostering geriatric, palliative care, and special needs cats, she began to develop a strong interest in the veterinary field. After attending a Veterinary Assistant course at Douglas College, Trish started her decade-long career at a Cat Clinic along with an Avian and Exotic Clinic in BC.

Since joining the team at Southpointe Pet Hospital, she has fallen in love with dogs of every size and shape and has become the cool aunt to many of our staff pets. Trish has a special interest in pet nutrition (currently enrolled to be a Veterinary Nutrition Advocate), geriatric care, and customer relations.

As a focused and dedicated team member, Trish is our Lead CSR, she is the contact for the day-to-day front office operations of the hospital. Outside of clinic hours, Trish enjoys reading, attending comic conventions, and celebrating all things spooky at all times.

My almost 13 year old dog had quite an extensive dental surgery a week ago. Three cracked teeth that were…

Gwen Nowosad

I have had nothing but great experiences with my cats at Southpointe Pet Hospital! Staff is very friendly, they provide…

Darci Collier

My cat sustained an injury to his tongue and they were able to book him in the same day I…

Mia Zimmerman

Took my kitty for the first time to Southpointe and couldn't be happier. Dr. Randi was genuinely concerned about everything…

Venessa Hryhoriw

Dr. Alyssa is fantastic! I wouldn't trust my pets with anyone else. She is caring, compasionate and does not do…

Rosaria Obray

COVID-19: Additional measures we are taking

Dear Clients,

Southpointe Pet Hospital is committed to doing our part in protecting our community from the spread of COVID-19. To allow us to continue operating during the pandemic, we have implemented a CLOSED DOOR POLICY.

For the safety of our staff, clients and our entire community, CLIENTS WILL NOT BE ALLOWED TO ENTER THE BUILDING.

When you arrive in our parking lot, please remain in your vehicle and call (403) 532-0085. Our staff will come to you to collect your animal for their appointment, or to deliver prescriptions and food orders to your vehicle. For safety reasons, please be prepared to pay with CREDIT or DEBIT, as cash will not be accepted. If you do not have a phone, or if your animal is experiencing an emergency, please knock on the door to alert our staff.

At this time, appointments will only be booked when medically necessary. Any non-urgent appointment requests will be temporarily postponed. If you have an emergency that requires immediate attention, please proceed directly to Fish Creek 24Hr Pet Hospital and call (403) 873-1700 to alert them of your arrival.

Thank you in advance for your understanding as we work through this situation together.


The Team at Southpointe Pet Hospital