Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

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Trish Flormata

Lead Customer Service Representative

Having grown up on her family farm, Trish had an early start on learning how to care for a menagerie of animals. As a teen, she began working in a pet supply store and volunteering for the local cat shelter. Through fostering geriatric, palliative care, and special needs cats, she began to develop a strong interest in the veterinary field. After attending a Veterinary Assistant course at Douglas College, Trish started her decade-long career at a Cat Clinic along with an Avian and Exotic Clinic in BC.

Since joining the team at Southpointe Pet Hospital, she has fallen in love with dogs of every size and shape and has become the cool aunt to many of our staff pets. Trish has a special interest in pet nutrition (currently enrolled to be a Veterinary Nutrition Advocate), geriatric care, and customer relations.

As a focused and dedicated team member, Trish is our Lead CSR, she is the contact for the day-to-day front office operations of the hospital. Outside of clinic hours, Trish enjoys reading, attending comic conventions, and celebrating all things spooky at all times.


Southpointe Pet Hospital is committed to doing our part in protecting our community from the spread of COVID-19. To allow us to continue operating during the pandemic, we have implemented a CLOSED DOOR POLICY.

For the safety of our staff, clients and our entire community, ONLY ONE CLIENT WILL BE ALLOWED TO ACCOMPANY THEIR PET INTO THE BUILDING AT A TIME, and A MASK MUST BE WORN TO ENTER.

When you arrive in our parking lot, please remain in your vehicle and call (403) 532-0085. Our staff will advise you on when you can enter for your appointment, or deliver prescriptions and food orders to your vehicle. For safety reasons, please be prepared to pay with CREDIT or DEBIT, as cash will not be accepted. If you do not have a phone or if your animal is experiencing an emergency, please knock on the door to alert our staff.

As of June 29, 2020, we are resuming normal scheduling of non-urgent appointments, including annual exams, vaccinations, spays and neuters with clients present.

Hours of Operation
Monday to Saturday: 8:00 am – 6:00 pm
Sunday: Closed

Thank you in advance for your patience and understanding as we work through this situation together.


The Team at Southpointe Pet Hospital